Our healthcare phone system is designed to help your medical office streamline communication with patients.
Whether you're calling your patients, texting appointment reminders, broadcasting office announcements via text (such as holiday closures), or handling telemedicine appointments via videoconference, our healthcare phone system has these features and more to make patient communication easier than ever.
HIPAA-compliant VoIP phones with call recording
Our VoIP phone system has earned the HIPAA Seal of Compliance, ensuring that your patients' sensitive health care data is well-protected. We offer call recording as an optional service to help you provide quality customer service to patients.
Custom call routing based on your office's needs
We can program calls to ring all MAs/nurses at once or certain people only, and we can also equip your office with an interactive menu called an auto-attendant that makes announcements and lets patients choose a person/group to call.
Electronic fax for improved efficiency and privacy
Our electronic fax service is accessed with a secure login- no physical fax machine needed. Multiple faxes can be received at once without a problem, and only employees that are given access can view faxes, improving patient privacy.
CRM integration to improve employee workflows
Let your employees focus more of their effort on sales and customer service rather than the tedious tasks that are streamlined by VoIP CRM integration, which will help your practice grow and stay as efficient as possible.
Use your medical office phone system for Telehealth video conferencing with Microsoft Teams integration.
Microsoft Teams has become the standard for many medical offices to host telehealth visits, which is why we're happy to offer Microsoft Teams integration with your medical office phone system. Utilize the ultra-secure encryption features you love about Teams with the convenience of your VoIP phone system.
Send appointment reminders and company announcements with our business texting app.
Text messaging has become a vital part of patient communication for medical offices, and we're proud to provide you with MyCloud Messenger, one of the best business texting apps for medical offices.
You can use our business texting app not only to send appointment reminders- it also has a broadcast text feature, meaning you can update all your patients at once about annoucements such as holiday closures or cancellations.
